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Last week over dinner in New York, we gathered with some of the city's most forward-thinking CFOs and executives to discuss where finance is heading.
Between courses, four major themes emerged. Here's what we learned.
Using AI to Preserve Knowledge Legacies
We had insightful conversations about using artificial intelligence (AI) for knowledge preservation. Finance executives are actively pushing their departments to harness AI for documenting complex operational procedures - everything from month-end closes to audit preparations. It's not just about creating manuals; it's about capturing the nuanced decision-making processes that typically live in people's heads.
When a senior accountant follows a specific sequence for revenue recognition or handles an unusual reconciliation, they're now using AI tools to document these steps in detail. This means institutional knowledge doesn't have to disappear when people move on. New team members and step-ups can get up to speed faster with access to this AI-enhanced repository of knowledge. But, it doesn't stop there. AI adoption goes beyond knowledge preservation. CFOs are encouraging AI adoption on their finance teams for things like presentations, idea generation, process improvement,and more, to polish off original work product or bring an idea to the next level.
Automating Accounts Payable
Finance executives are constantly hunting for efficiency gains, but we commiserated over how challenging it can be to automate accounts payable (AP). While the dream of fully automated AP remains elusive, some folks sang praises to an AP automation app called Ramp.
Their platform's AI tackles the most time-consuming parts of AP making what used to be a 10-step process from invoice to payment just three steps. The platform's intelligent routing keeps approvals moving, while built-in controls like two-way and three-way matching can catch billing errors before they become problems. It's not perfect automation, but it's transforming a traditionally painful process into something remarkably manageable.
Fear of Failure and Prepping Team Members for Career Growth
Another theme that resonated across the table was this “fear of failure” people see within their teams. Their team members are afraid of making mistakes. Future finance leaders need to develop judgment through practice, even if it means making occasional mistakes.
Pattern recognition in decision-making only comes from actually making decisions – you can't build that muscle from the sidelines. They're actively encouraging their teams to trust their instincts, make reasoned calls, and learn from the outcomes. The consensus was that a wrong decision often teaches more valuable lessons than perpetual hesitation.
CFO Career Trajectories: More Movement Ahead
Many operators at the table acknowledged they're in the midst of hold periods, but they're quietly beginning to survey the landscape for their next move. There's a palpable sense of anticipation - while the current market faces a shortage of top-tier CFO talent, the next 12-24 months could bring a significant wave of experienced finance leaders to the market. The general sentiment was one of strategic patience: these leaders are focused on executing in their current roles while thoughtfully positioning themselves for future opportunities.
What struck us most was the pragmatism in the room. These leaders aren't chasing automation for automation's sake – they're looking for real solutions to persistent problems. They want solutions that actually deliver on their promises, not just another shiny tech toy to add to the pile. Looking around that table, we couldn't help but think: this is where finance is heading. Not in grand, sweeping revolutions, but in smart, incremental steps toward better, more efficient operations for the finance world.
Want a seat at the table for our next CFO, CEO, People and Talent, Go-To-Market, or Product & Tech dinner?
Bespoke Partners Named in Top 10 of the “Top 49 Retained Executive Search” 2-Years Running by C-Suite CV Secure.
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